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Since our inception at LLUM HOTELS we have been convinced of the need to apply sustainability criteria and manage our hotels and the services we provide on the basis of quality. In this sense, a management system has been established to standardize the services provided in the different hotels and to guarantee a quality service to our customers, always focused on providing excellent customer service and achieving customer satisfaction.

At the same time, within the LLUM HOTELS Sustainability Plan, processes have been established to control the environmental impact of our activity through consumption control, calculation of the footprint, segregation and waste management, among other actions. All these actions are focused on minimizing the ecological footprint of LLUM HOTELS and managing our hotels taking sustainability criteria into account.

At LLUM HOTELS, sustainability is transferred, day by day, to the way of working and the services provided, putting into practice by our team, good environmental practices and quality service provision processes.